Privacy Policy
Last updated: January 16, 2026
1. Introduction
Conflux Arena ("we", "our", or "the Platform") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform.
2. Information We Collect
2.1 Blockchain Data
When you connect your wallet, we access publicly available blockchain data including:
- Wallet address
- Transaction history on Conflux Network
- Token balances and NFT holdings
- Smart contract interactions
2.2 Usage Data
We automatically collect certain information when you use the Platform:
- Quest completion data
- XP and badge information
- Browser type and version
- Device information
- IP address (for security and fraud prevention)
- Pages visited and time spent
2.3 Social Account Data
When you link social accounts for quest verification, we may access:
- Twitter/X username and profile
- Discord username and server membership
- Telegram username and group membership
2.4 Email Data
When you subscribe to our newsletter, we collect:
- Email address
- Subscription date and preferences
You can unsubscribe at any time using the link in our emails.
2.5 Predictions and Trading Data
When you use our predictions or demo trading features:
- Prediction history (price direction, amounts, outcomes)
- Demo trading positions and history (virtual funds only)
- Performance statistics and leaderboard rankings
2.6 AI Chat Data
When you use our AI chat feature:
- Questions you ask and responses provided
- Feedback you provide on responses (thumbs up/down)
- Page context where chat was initiated
This data helps us improve AI response quality.
3. How We Use Your Information
We use the collected information to:
- Verify quest completions
- Calculate and award XP
- Mint NFT badges to your wallet
- Display leaderboard rankings
- Improve platform functionality
- Prevent fraud and abuse
- Communicate important updates
4. Data Storage and Security
We implement appropriate security measures to protect your data:
- Encrypted data transmission (HTTPS)
- Secure database storage
- Regular security audits
- Limited staff access to personal data
Note: Blockchain transactions are public and immutable by nature. We cannot delete or modify on-chain data.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with our legal obligations
- Resolve disputes and prevent fraud
- Enforce our agreements
You may request deletion of your off-chain data at any time by contacting us. Note that blockchain data (wallet address, NFT claims, on-chain transactions) is public and immutable — we cannot delete or modify on-chain data.
6. Data Sharing
We do not sell your personal data. We may share data with:
- Conflux ecosystem projects (for quest verification)
- Service providers (hosting, analytics)
- Law enforcement (when legally required)
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access — Request a copy of your personal data
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your off-chain data
- Portability — Request your data in a portable format
- Withdraw Consent — Withdraw consent for data processing
- Object — Object to processing based on legitimate interests
- Disconnect — Disconnect your wallet at any time
We respect your privacy rights under applicable laws, including GDPR for EEA residents and CCPA for California residents. To exercise your rights, contact us at privacy@confluxarena.org.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Session management
- Remembering your preferences
- Analytics and performance monitoring
See our Cookie Policy for more details.
9. Third-Party Services
Our platform integrates with third-party services. Each has their own privacy policies:
Wallet & Blockchain
- WalletConnect — wallet connection protocol
- Conflux Network — blockchain infrastructure
- ConfluxScan — blockchain explorer and verification
Social Platforms
- Twitter/X — social account linking and quest verification
- Discord — community and account linking
- Telegram — community, bot, and account linking
Analytics & Advertising
- Google Analytics — website usage analytics
- Google Ads — advertising and conversion tracking
Communication Services
- Brevo (Sendinblue) — newsletter and email delivery
Price Data Providers
- CoinGecko — cryptocurrency price data
- DexScreener — token price data
AI Services
- Anthropic (Claude) — AI chat assistance
Infrastructure
- Cloudflare — CDN, security, and performance
- IPFS/Pinata — decentralized NFT metadata storage
10. Children's Privacy
Conflux Arena is not intended for users under 18 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the Platform.
12. Contact Us
For privacy-related questions or requests, contact us at:
- Email: privacy@confluxarena.org